bdt10's Privacy Policy

1. Introduction & Scope

This Privacy Policy ("Policy") applies to all services, websites, and related operations of the bdt10 platform. When you browse the bdt10 website, create an account, or use any of our services, you are considered to have accepted the terms of this Policy.

bdt10 is a trusted online casino and betting platform for players in Bangladesh. We place the highest importance on our users' privacy and are always committed to protecting their personal information. This Policy has been prepared in accordance with applicable data protection laws in Bangladesh and international standards.

2. Information We Collect

bdt10 collects only the information necessary to provide our services and ensure security. We may collect the following types of information:

2.1 Information You Provide Directly

• Full name, date of birth, and national ID or passport number (for identity verification)
• Email address and mobile phone number
• Residential address
• Payment-related information — such as bKash, Nagad, Rocket, or Upay account numbers (stored securely in encrypted form)
• Account login credentials (passwords are always stored in hashed form)

2.2 Automatically Collected Information

• IP address and device identification information
• Browser type and version
• Logs of browsing activity on the platform
• Game history and transaction records
• Information collected through cookies and similar tracking technologies

2.3 Information Received from Third Parties

For the purpose of identity verification and fraud prevention, we may collect information from trusted third-party verification services. This information is used only for specified purposes.

3. Purposes for Using Information

bdt10 uses the information collected for the following purposes:

• Account Management: Registration, login, account verification, and identity confirmation.
• Service Delivery: Processing gaming services, betting, deposits, and withdrawals.
• Safety & Security: Prevention of illegal activity, fraud, and money laundering.
• Customer Support: Providing assistance via 24/7 live chat and email.
• Improvement & Personalisation: Enhancing platform quality and personalising the user experience.
• Legal Compliance: Retaining information in accordance with applicable laws and regulations.
• Communications: Sending promo updates, security alerts, and important notifications.

4. Disclosure & Sharing of Information

bdt10 may share information with third parties only in the following limited circumstances:

4.1 Service Provider Partners

Only the necessary information is shared with selected partners for payment processing (bKash, Nagad, Rocket, Upay, and bank transfers), identity verification, and technical infrastructure management. These partners are contractually bound to comply with our privacy standards.

4.2 Legal Obligations

Information may be disclosed when required by a court order, a lawful request from a government authority, or applicable legal obligations. In such cases, we will endeavour to notify you in advance to the extent possible.

4.3 Business Transfers

In the event of a company merger, acquisition, or asset transfer, user information may be transferred to the new entity. The terms of this Policy will continue to apply in such cases.

4.4 Consent-Based Disclosure

For any purpose other than those described above, we will obtain your explicit consent before disclosing your information.

5. Data Security Measures

bdt10 adopts industry-standard security measures to protect your personal information. The key components of our security framework are as follows:

• SSL Encryption: All data transmission on the platform is secured with 256-bit SSL/TLS encryption.
• Database Security: All sensitive information is stored in encrypted databases and firewalls are active to prevent unauthorised access.
• Access Controls: Employees are given access only to the information required for their specific responsibilities.
• Regular Security Audits: System security is regularly reviewed and any vulnerabilities identified are addressed immediately.
• Two-Factor Authentication: An additional verification layer is kept active for sensitive operations.

However, no digital system is 100% secure. Stay aware of the possibility of security breaches and never share your login credentials with anyone.

6. Cookie Policy

bdt10 uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.

6.1 Types of Cookies We Use

• Essential Cookies: Required for managing login sessions and the core functions of the platform.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Used to analyse how the platform is used in order to make improvements.

6.2 Cookie Controls

You can manage cookies through your browser settings. However, disabling essential cookies may affect some platform functionality.

7. Data Retention Period

bdt10 does not retain your information for longer than necessary. The following policy is followed:

• Active Account Data: Retained while the account is active and for a specified period thereafter in accordance with legal obligations.
• Transaction Records: Retained in accordance with financial regulatory requirements.
• Closed Account Data: Retained for the legally required period after account closure, then securely deleted.
• Marketing Communications: Stopped immediately upon withdrawal of consent.

8. User Rights

As a user of the bdt10 platform, you have the following rights over your own information:

8.1 Right of Access

You have the right to know what information we hold about you. Upon request, we will provide you with a copy of your data.

8.2 Right to Rectification

If any information we hold about you is incorrect, you may request that it be corrected.

8.3 Right to Erasure

In certain circumstances, you may request that your information be deleted. However, some information may need to be retained for a specified period to meet legal obligations.

8.4 Right to Object to Processing

You may object to marketing communications or certain types of data processing, and we will action this as quickly as possible.

8.5 Withdrawal of Consent

You may withdraw your marketing consent at any time. However, any processing carried out on the basis of prior consent will remain valid.

9. Protection of Minors

bdt10's services are intended only for those aged 21 and above. We do not knowingly collect information from anyone under the age of 21. If we become aware that a minor has used our services or provided information, we will immediately close that account and delete the associated data.

Parents or legal guardians who believe their child has registered on our platform should contact us immediately.

10. International Data Transfers

Due to the requirements of our technical infrastructure, your information may sometimes be stored or processed outside Bangladesh. In such cases, the following is ensured:

• Adequate data protection standards exist in the recipient country.
• The security of the data is ensured through applicable agreements.
• The same level of protection applies to the transferred data.

11. Policy Changes

bdt10 reserves the right to amend this Privacy Policy at any time. For important changes, we will notify you in the following ways:

• Notification sent to your registered email address
• Pop-up notification at the time of login on the platform
• Public notice on the website homepage

If you continue to use the platform after any changes, you will be considered to have accepted the revised Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us. The bdt10 support team provides assistance 24/7 in Bengali and English:

We generally respond to your requests as quickly as possible. Identity verification may be required for requests to correct or delete data.